Thank you for choosing Austin Telco FCU for your loan needs! We’re delighted to have you as part of our community and are committed to making your financing journey as smooth as possible.

How To Make A Payment

To help you stay on top of your loan payments, we offer a variety of convenient payment methods:

  • In-Branch Payments: Visit any of our branches to make payments with cash, check, or card. Please note that card payments are processed as Cash Advances and are subject to the card’s interest rate.
  • Autopay Setup: Simplify your payments by setting up autopay using an ACH Origination Form. You can sign the form in-branch or through DocuSign for added convenience. Either call or reach out to us through Online Banking Secure Messaging to ask about DocuSign. This must be completed 10 days prior to your first payment.
  • Online Banking Transfers: Transfer funds from other financial institutions using our Online Banking platform. Please allow 3-4 business days for account verification before your transfers can be processed.
  • REPAY: REPAY is a convenient and secure way to make your loan payment using your debit card or ACH. Just lookup your account and register to streamline the process. Click here to get started.
  • Telco Share to Loan Transfers: Already have an account with Austin Telco? You can directly transfer funds from your share to your loan either through Online Banking, in person or by giving us a call.
  • One-Time Tel Payments: As a special service, we offer an over-the-phone payment when you provide us with an account and routing number. This would have to be performed every month.

Need to access Online Banking?
At the log in screen, click ‘Enroll in Online Banking’.

To help you stay on top of your loan payments, we offer a variety of convenient payment methods:

  • In-Branch Payments: Visit any of our branches to make payments with cash, check, or card. Please note that card payments are processed as Cash Advances and are subject to the card’s interest rate.
  • Autopay Setup: Simplify your payments by setting up autopay using an ACH Origination Form. You can sign the form in-branch or through DocuSign for added convenience. Either call or reach out to us through Online Banking Secure Messaging to ask about DocuSign
  • Online Banking Transfers: Transfer funds from other financial institutions using our Online Banking platform. Please allow 3-4 business days for account verification before your transfers can be processed.
  • REPAY: REPAY is a convenient and secure way to make your loan payment using your debit card or ACH. Just lookup your account and register to streamline the process. Click here to get started.
  • Telco Share to Loan Transfers: Already have an account with Austin Telco? You can directly transfer funds from your share to your loan either through Online Banking, in person or by giving us a call.
  • One-Time Tel Payments: As a special service, we offer an over-the-phone payment when you provide us with an account and routing number. This would have to be performed every month.
Need access to Online Banking?

Auto Insurance Verification

In addition to managing your payments, it’s important to keep your insurance information up to date.

Please visit myinsuranceinfo.com to update your insurance information. Ensure that your policy includes comprehensive and collision coverage with deductibles not exceeding $1,000 each.

Also, remember to list Austin Telco FCU as the lien holder on your policy, using our HQ address:

Austin Telco Federal Credit Union
11149 Research Blvd., Suite 300
Austin, TX 78759

True Chance Checking

We understand that life can be unpredictable, and sometimes a helping hand can make all the difference. At Austin Telco, we believe in empowering individuals by offering them a TRUE Chance to regain financial stability.

Our Telco True Chance Checking accounts – designed for those who have faced challenges with other financial institutions but deserve a fresh start on the path to financial success.

Our supportive approach offers a checking account with numerous benefits:

  • No monthly service charge
  • No per check charge
  • Free Online Banking and Mobile Banking App

With Telco True Chance Checking, you’ll find an ally in your financial journey, providing you with the tools and support you need to thrive. Together, we can turn challenges into opportunities and transform your financial future.

Embrace the TRUE Chance difference and unlock your full financial potential. Welcome to your empowering financial journey with Austin Telco!

You’re already a member, find out how Austin Telco can empower your financial future today. Visit our website for more information on our rates and services.

Questions?

Give us a call or reach out to us via email! We’d love to hear from you and help you in any way we can as you navigate this process.

Thank you for being a valued member.

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